24/7
Urgent repair service · 24 hours a day
Whenever possible, on customer demand we will arrive at any time. The 24-hour hotline routes directly to the closest available service team for the fastest response.
Call +86 400-8878-513
Services
CHRYCE has the professional maintenance force, service network and 24-hour customer hotline to look after every elevator we deliver — across 28 Chinese provinces and autonomous regions, plus a dedicated overseas service team for international customers.
Services and Products
A professional maintenance force, ready before the fault.
Chryce keeps every elevator we deliver running safely and efficiently — backed by a nationwide service network, a 24-hour customer hotline and routine preventive inspection.
01
Installation
Turnkey installation with on-site engineering and safety inspection.
02
Maintenance
Scheduled and on-call service with predictive diagnostics.
03
Modernization
Upgrade existing elevators to modern drives, controls and aesthetics.
04
After-sales Support
24/7 support with regional response teams and parts availability.
Modernization
Give your old elevator a new life — without replacing it.
CHRYCE modernization: a smarter, faster and more affordable way to elevate your building.
7–15 days Typical upgrade time
Key advantages of elevator modernization
Tailored specifically for aging elevators, we go beyond simple part replacement — delivering a full upgrade of core systems: controls, traction machines, door operators and cabin interiors. The result is smoother operation, quieter door cycles, lower energy consumption and drastically reduced failure rates. Optional IoT modules add remote monitoring and fault prediction. By preserving existing hoistways and machine-room layouts, the construction period is minimized to just 7–15 days with little disruption to daily operations.
Service Centre
Everything starts from meeting the needs of customers
Offering services to meet customer demand for responsibility — for the purpose of customer satisfaction. Customer needs come first; whenever and wherever a Chryce elevator is in service, our team is ready.
- Eliminate faults before they happen — preventive inspection across every installation.
- 4S service centres across every major region for fast local service and spare-parts supply.
- 24-hour customer hotline for emergency troubleshooting and ad-hoc requests.
- Regular running-status testing and the most professional maintenance for every device.
Supervision Centre
Urban elevator safety operation platform
A supervision platform purpose-built for urban elevator safety operation — coordinating emergency-rescue command across Chryce installations to make every rescue faster and safer.
- Centralised monitoring
- Emergency-rescue command
- Fault-position alerting
- Operational reporting
Service Network
From China to the world
Chryce has established service coverage across 28 provinces and autonomous regions. From 2014 we took the lead nationally in establishing direct 4S service centres, pairing high-quality products with all-round after-sales service. Sharing the cultural connotation of "going up and down with you", we are committed to delivering high-standard, all-round elevator service to global customers — letting every user experience the brilliance of Chryce.
28+
Provinces & Autonomous Regions
24/7
Customer Hotline
4S
Direct Service Centres
Global
Overseas Service Centre
International Sales Office
- Address
- No. 188 Hengtong Rd, Suzhou City, P.R. China
- Branch Office: Ethiopia
Need Service or Maintenance?
From routine inspection to 24-hour emergency response — our team is ready across China and overseas.