Service & Maintenance
Chryce operates a 24-hour service and repair capability across 28 Chinese provinces and autonomous regions, plus a dedicated overseas branch for international customers.
24-hour emergency line
Dedicated customer hotline for urgent faults. We dispatch the first available engineer from the nearest service branch.
Nationwide 4S centres
Sales, spare parts, service and survey in one location. 4S centres in every major region provide fast local support and parts supply.
Preventive inspection
Scheduled inspections catch most faults before they interrupt service. Regular running-status testing keeps each installation on-spec.
Supervision centre
Central supervision platform coordinates emergency rescue for elevator incidents across Chryce installations.
Service commitments
- Response to critical faults within agreed SLA — day or night.
- Genuine spare parts direct from the manufacturing base.
- Certified service engineers trained at our Suzhou facility.
- Transparent maintenance logs and post-service reporting.
Regional branches & service centres
24-hour service hotline across 28 Chinese provinces and autonomous regions, plus an overseas sales branch.
Xi'an Branch
- Address
- Room 806, Block B, Huacheng, Okimichi, FengCheng 8, Xi'an Economic Development Zone, Shaanxi
- Phone:
- +86 29-8657 0563
- Mobile:
- +86 13909298486
Gansu Branch
- Address
- Room 908, 15F Block A, Renheng International, West Railway Station Road, Lanzhou, Gansu
- Phone:
- +86 931-8790 309
- Mobile:
- +86 13630285587
Hubei 4S Service Centre
- Address
- Room 1104, Building 1, Shicheng Mingju, Xiongchu Street, Hongshan District, Wuhan, Hubei
- Phone:
- +86 27-8753 2989
- Mobile:
- +86 13812703833
Hebei Office
- Address
- 1-2-601, An Quao District, North Erhuan Road, Shijiazhuang, Hebei
- Phone:
- +86 311-6807 6028
- Mobile:
- +86 18031133388
Henan Office
- Address
- Room 2361, 4F, Zhongyuan Advertising Industrial Park, Science Ave, Zhengzhou National High-Tech Zone, Henan
- Phone:
- +86 371-6343 2292
- Mobile:
- +86 13603712498
Overseas Market Branch
- Address
- Room 504, Building 4, No. 11888 East Taihu Road, Wujiang District, Suzhou, Jiangsu
- Phone:
- +86 512-6305 1786
- Mobile:
- +86 13913722087
- Email:
- info@chryce-elevator.com
Planning an elevator spec? Our engineers can help.
From single-unit residential installs to 150-unit commercial complexes — share your drawings and load requirements and we'll come back with a recommended configuration, price, and lead time.